We Are Your After-Hours Support Team
We put more life into your time. We respond to your property for you, we resolve the issue as you would. We go to the property on every call, so you don't have to. We make the matter wait until morning. You arrive to the office and find our incident report with a summary to allow you to respond appropriately, without going to the property to investigate.
Our Service Pays For Itself
We simplify your after-hours response process, improve tenant relations, and reduce emergency call costs. We also provide scheduled inspections for welfare checks, contractor lock down, and special event inspections. Our service pays for itself by minimizing emergency repairs, improving manager morale, improving manager efficiency, and reducing lost rent. Our expense can be completely recaptured in your common area maintenance budget.
Your Tenants Call Us, Not You
If you're a property manager, you've probably had the following experience at one time or another: You're at home or with your family and one of your tenants disrupts you with an urgent telephone call informing you of a problem on your property. No matter how much information the reporting person gives you, it's never enough. So you interrupt your personal time and rush out to the property to see what you can do. You get there and realize what the problem is. Now you have to deal with calling out a specialist and coordinating everything that needs to be done. Your night is ruined.
Response System Developed By Property Managers For Property Managers
NightResponse was created specifically for these types of situations. Think of NightResponse as an auto club for your commercial property. We are the on-duty people, providing rapid and reliable, first response solutions for all after-hours property issues. No matter what the after-hours issue, we respond quickly to the site to address the issue, mitigate damage and provide a detailed report with photographs. The incident report is sent to you via email and/or fax. The report provides status and follow-up prioritization and can be used as a work order and forwarded to your regular time vendors.
No other service can offer you this level of security, convenience, and peace of mind. When you shield yourself with NightResponse, you'll have a partner who takes full care of managing and responding to all after-hours calls. The minimal annual cost of our service can be covered by just one after-hours emergency a year.